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Hotel Booking and Cancellation Policy – Forest The Heaven
Booking Process:
- Easily book your stay at Forest The Heaven through our user-friendly website.
- To secure your reservation, full payment of the booking amount is required in advance.
- We accept UPI and other secure payment methods for a seamless transaction experience.
Child Policy:
- Children aged 5 years and below can stay free of charge, ensuring a comfortable family-friendly experience.
Booking Confirmation & Communication:
- Guests will receive a booking confirmation via WhatsApp or email upon successful payment.
- Confirmation details will include booking dates, hotel information, and payment receipts for reference.
Refund Policy:
- All booking payments are strictly non-refundable.
- Guests are advised to carefully review their travel plans before making a reservation.
Modifications & Amendments:
- Any changes to booking details must be requested by contacting our customer support team.
- Modifications are subject to availability and the specific policies of the hotel.
Cancellation Policy:
- Bookings are non-refundable and non-transferable.
- Cancellations will result in the forfeiture of the entire booking amount.
- We strongly recommend finalizing travel plans before confirming a reservation.
Privacy & Security:
- Guest information is handled with strict confidentiality, in compliance with our privacy policy.
- Our secure payment gateways protect all financial transactions and sensitive data.
Customer Support:
- Our dedicated customer support team is available to assist with any booking-related inquiries or concerns.